Privacy Policy | duskfire-ember

Introduction

duskfire-ember ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

Name and contact information (email address, postal address)
Child's age and educational needs
Programme preferences and enquiry details
Payment information for programme bookings
Communications you send to us

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our educational services
Process your programme bookings and enquiries
Communicate with you about our services
Send you confirmations, updates, and administrative messages
Respond to your questions and requests
Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your consent
To comply with legal obligations
To protect our rights and prevent fraud
With service providers who assist our operations (subject to confidentiality agreements)

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Your Rights

Under UK data protection law, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Object to processing of your information
Request restriction of processing
Data portability

Children's Privacy

Our services are designed for children and teenagers. We collect limited information about minors only with parental consent and only to the extent necessary to provide our educational services.

Cookies

We use cookies and similar tracking technologies. For more information, please see our Cookies Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: 42 Hanover Street, Edinburgh, EH2 2DR, United Kingdom